Shipping policy

Last updated: October 15, 2026

Thank you for shopping with PK Power Cards. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 3 business days (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Canada customs, taxes and other applicable fees

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Canada and United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Preorder Shipping Policy

Last Updated: October 15, 2026

Thank you for shopping with PK Power Cards! We appreciate your support and strive to provide a reliable and transparent preorder experience.

By placing a preorder with PK Power Cards, you acknowledge the following policies.

1. Preorder Products

Preorder items are products purchased before their official release date or before inventory becomes available for shipment.

Estimated release dates are provided by manufacturers, publishers, or distributors and are subject to change without notice.

Preorders do not guarantee delivery on the official release date.

2. Shipping and Fulfillment

  • Preorders are generally shipped after the official release date and once inventory has been received, inspected, and prepared for fulfillment.

  • Our goal is to ship available preorder inventory within 1–3 business days of receipt.

  • Shipping estimates are not guaranteed delivery dates.

  • Orders are processed in the order received, subject to available inventory and distributor allocations.

  • Customers will receive tracking information once their orders have shipped.

PK Power Cards does not guarantee release-day delivery.

3. Manufacturer and Distributor Delays

Trading card products may experience delays due to manufacturing schedules, distributor shipments, allocation changes, transportation disruptions, or other supply chain issues.

These circumstances are outside the direct control of PK Power Cards.

If a delay prevents us from shipping within the originally communicated timeframe, we will notify affected customers, provide an updated shipping estimate when available, and offer cancellation and refund options as required by applicable law.

4. Distributor Allocations and Limited Inventory

Certain trading card products are subject to distributor allocations, meaning retailers may receive fewer units than originally requested.

If PK Power Cards receives insufficient inventory to fulfill all preorders, we may offer customers the option to:

  • Wait for additional inventory, when reasonably expected.

  • Accept a partial shipment with a refund for unfulfilled items.

  • Cancel affected items and receive a refund.

Any allocation decisions will be handled fairly and communicated to affected customers.

5. Orders Containing Preorder and In-Stock Items

If an order contains both preorder and in-stock merchandise, the entire order will generally ship together once all items become available.

Customers who would like in-stock merchandise shipped immediately should place separate orders.

Separate shipping arrangements may be available upon request and may require additional shipping charges.

6. Multiple Preorder Release Dates

When multiple preorder products with different release dates are purchased in the same order, the order will generally ship once all products are available.

We recommend placing separate orders for products with different release dates if you would like them shipped as soon as possible.

7. Preorder Cancellations and Refunds

Customers may request a preorder cancellation by contacting PK Power Cards before shipment.

Cancellation eligibility and any applicable fees are governed by our posted Refund Policy and applicable law.

If PK Power Cards cannot fulfill a preorder, or if a shipping delay requires a refund under applicable law, the affected payment will be refunded in accordance with those requirements.

We do not impose cancellation fees where prohibited by law.

8. Shipping Carriers and Delivery

Once an order has shipped, delivery times depend on the selected shipping carrier and service.

PK Power Cards is not responsible for carrier delays beyond our control. However, we will assist customers with delivery issues and claims where reasonably possible.

Customers are responsible for providing accurate shipping information during checkout.

9. Contact Us

If you have questions about preorder availability, estimated shipping dates, or an existing order, please contact us.

We appreciate your patience and support as we work to get your favorite trading card products into your hands!

Questions?

Contact our team at kevin@pkpowercards.com.